23 Employers Switching to Long-Term Remote Work

Happy remote worker
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This story originally appeared on FlexJobs.com.

Although the transition to working from home amid the COVID-19 pandemic was fast and furious for a lot of organizations, many companies are now figuring out that working remotely is the future of work — pandemic or not.

Keeping reading for 23 companies that have switched to long-term remote work, along with some of their recent remote opportunities that have been posted to the FlexJobs database.

1. Amazon

Amazon sign
Sundry Photography / Shutterstock.com

As the largest online retailer in the world, Amazon employs nearly 92,000 employees all over the globe and offers traditional and e-books, furniture, household items, apparel, electronics, music, movies, and more.

Remote work plans: Employees whose positions allow them to work from home can do so through June 2021.

Recent remote job openings:

  • Customer Service Associate
  • Customer Support Associate
  • Economist – Advertising Finance

2. American Express

American Express Sign on Building
JHVEPhoto / Shutterstock.com

American Express is a global provider of financial goods and services, including payment solutions, travel, and financial management for individuals and businesses.

Remote work plans: Employees can continue working from home through Labor Day 2021.

Recent remote job openings:

  • Manager – Corporate Communications – Global Supply Management
  • Business Analyst – Workforce Forecasting – Capacity Planning – Scheduling
  • Real-Time Analyst

3. Capital One

Capital One Sign
Isabelle OHara / Shutterstock.com

Capital One, one of the nation’s top 10 largest banks, provides financial services and products for consumers, commercial customers, and small businesses nationwide.

Remote work plans: Capital One plans to keep all non-essential staff working from home until Labor Day 2021.

Recent remote job openings:

  • Bilingual Collections Associate – Repo
  • Customer Solutions Specialist

4. Coinbase

Coinbase Logo
Nadezda Murmakova / Shutterstock.com

Coinbase offers cryptocurrency services designed to facilitate transactions in open-source, peer-to-peer digital currencies like bitcoin, ethereum, and litecoin.

Remote work plans: Coinbase has become a “remote-first” company, allowing most staff who want to work remotely to do so indefinitely. Once pandemic restrictions are lifted, employees who want to return to the office will be able to for some or all of their working hours.

Recent remote job openings:

  • Social Media Manager
  • Training Lead, Client Services
  • Group Product Marketing Manager, Consumer

5. Dropbox

Dropbox logo on phone
Primakov / Shutterstock.com

Dropbox helps people and companies keep files in sync, and share and collaborate on projects anytime and anywhere.

Remote work plans: Dropbox will let all employees work from home permanently. Existing office space will become Dropbox Studios, where people can choose to go in to work.

Recent remote job openings:

  • Director of Product Management, Business Platform
  • Senior Director of Product
  • Sales Compensation Analyst

6. Facebook

Facebook sign
Markus Mainka / Shutterstock.com

Founded in 2014, Facebook is the largest social media network worldwide, with more than 2.6 billion monthly active users.

Remote work plans: Facebook will allow up to 50% of their employees to work remotely forever. The rest of the company can remain remote until July 2021.

Recent remote job openings:

  • Product Designer
  • Technical Program Manager

7. Hawke Media

remote worker
fizkes / Shutterstock.com

Hawke Media offers a full range of digital marketing services. It specializes in optimizing digital media strategies to help companies work more efficiently, save money, and generate revenue.

Remote work plans: Hawke Media is now a fully remote company.

Recent remote job openings:

  • Digital Strategist
  • Vice President of Creative Operations

8. Infosys

Infosys sign
BalkansCat / Shutterstock.com

Information technology and services company Infosys offers services to clients in more than 50 countries worldwide. Infosys solutions include strategic consulting, digital transformation, insights and analytics, business services, engineering services, and finance and accounting.

Remote work plans: Infosys will allow 33% to 50% of its workforce to work from home permanently.

Recent remote job openings:

  • Underwriting Manager
  • Post Closer Process Associate

9. Lambda School

online college
Rido / Shutterstock.com

Founded in 2017 as a revolutionary alternative to traditional colleges, Lambda School trains students for high-tech careers with 100% online classes and no up-front costs.

Remote work plans: Lambda School has rolled out a permanent work-from-anywhere policy, and employees can work from anywhere in the U.S.

Recent remote job openings:

  • Data Analyst
  • Engineering Manager for Student Products
  • Marketing Analyst

10. Microsoft

rvolkan / Shutterstock.com

Microsoft is a multinational technology corporation that develops, manufactures, and markets computer software, consumer electronics, and personal computers.

Remote work plans: Employees can work from home for approximately 50% of their workweek. Managers have the option to approve full-time remote work for staff.

Recent remote job openings:

  • Senior Business Program Manager, Customer Success
  • Executive Communications Lead – Storytelling
  • Customer Engineer

11. Salesforce

Salesforce sign
Bjorn Bakstad / Money Talks News

Salesforce helps businesses of all shapes and sizes connect with customers using their customer relationship manager.

Remote work plans: Salesforce has declared the 9-to-5 workday dead and now offers three categories of flexible work for employees: Flex (only in the office one to three days per week), fully remote, and office-based (the small number of staff who need to be in-person four to five days per week).

Recent remote job openings:

  • Accessibility Content Marketing Manager
  • Account Executive, Public Sector
  • Enterprise Account Executive

12. Shopify

Shopify Company Logo
Paul McKinnon / Shutterstock.com

Shopify is an ecommerce company that provides a multichannel, cloud-based commerce platform for small and midsized companies to design, organize, and manage stores across various sales channels.

Remote work plans: All of Shopify’s 5,000 employees can work from home indefinitely.

Recent remote job openings:

  • Payroll Manager
  • Senior Legal Counsel, Product and Commercial

13. Siemens

Siemens Company Sign
nitpicker / Shutterstock.com

Started in 1847, Siemens is a global industrial electrical engineering and electronics corporation that operates nine divisions. Products include industrial controls, energy-efficient building solutions, wind turbines, medical imaging technology, and train and subway solutions.

Remote work plans: 140,000 of Siemens’ employees can permanently work from home for two to three days per week.

Recent remote job openings:

  • Senior Scientific Marketing Manager – Pharmaceutical Services
  • Software Designer, Developer – Java

14. Skillshare

Skillshare Website
Postmodern Studio / Shutterstock.com

Skillshare is an online learning community that services more than 3 million students. Classes cover areas as diverse as design, business, crafts, culinary arts, technology, and film.

Remote work plans: Skillshare is moving to permanent remote work.

Recent remote job openings:

  • Head of User Research
  • Content Program Manager
  • Director of Product, Consumer Experience

15. Slack

Slack Company Sign
Sundry Photography / Shutterstock.com

Slack offers real-time messaging, archiving, and search services designed to facilitate team communication so users can quickly and efficiently stream communication and documents to share with colleagues.

Remote work plans: Most Slack employees can work from home permanently, and Slack is committing to hiring more permanently remote employees.

Recent remote job openings:

  • Senior Product Manager, Conversations, Search and Channels
  • Senior Product Manager, Monetization
  • Group Product Manager, Productivity

16. Spotify

Spotify phone earbuds
Primakov / Shutterstock.com

A Swedish company, Spotify provides music, comedy, podcast, and streaming services. Users can play music directly from the cloud, instead of downloading it to their device, and have access to more than 30 million tracks.

Remote work plans: Spotify recently announced that employees can choose to work in the office, remotely, or in a company-paid coworking space.

Recent remote job openings:

  • Backend Engineer

17. Square

Square Company Sign
Sundry Photography / Shutterstock.com

Square began as a small credit card-reading application and now provides merchants with the ability to manage point-of-sale systems, accept credit card payments, and sell online.

Remote work plans: Even when offices begin to open, Square employees will be able to work from home permanently.

Recent remote job openings:

  • Editor, Editorial Strategist, Management
  • Senior Technical Accounting Manager
  • Technical Writer

18. Starbucks

Sergey Kohl / Shutterstock.com

A global coffee brand, Starbucks aims to provide an inspiring and nurturing environment in each establishment.

Remote work plans: Starbucks has extended its remote work plan until October 2021.

Recent remote job openings:

  • Director, Policy and Practice – Inclusion and Diversity
  • Senior Information Security Engineer – Identity and Access Management

19. Target

Target
Jonathan Weiss / Shutterstock.com

Target is the nation’s second-largest discount store retailer and operates over 1,800 stores in 47 states.

Remote work plans: Employees in the Minnesota headquarters can continue working remotely until June 2021, with plans for a long-term hybrid model.

Recent remote job openings:

  • Lead Data Analyst, Talent Analytics
  • Senior Data Analyst, Talent Analytics

20. Twitter

Twitter building
Michael Vi / Shutterstock.com

Twitter is an online social networking and news service that allows people to post messages and interact with others instantly around the world using short messages.

Remote work plans: Employees at Twitter will be able to work from home indefinitely, going into the office if and when they choose.

Recent remote job openings:

  • Senior – Staff Researcher – Creator Experience
  • Conversation Lead
  • Senior Researcher – Media Experience

21. Upwork

Upwork Logo
Sundry Photography / Shutterstock.com

Upwork is the world’s largest freelance marketplace offering 2,500 skill categories, with 10 million registered freelancers and 4 million registered client companies.

Remote work plans: Upwork is permanently adopting a remote-first model, with remote work being the default for all employees.

Recent remote job openings:

  • Senior Product Designer
  • Senior Content Designer
  • Directory, Diversity Change Management

22. VMware

Michael Vi / Shutterstock.com

A subsidiary of Dell, VMware specializes in cloud and virtualization software and services. Its products and services include data center and cloud infrastructure, networking and security, storage and availability, cloud management, and more.

Remote work plans: VMware is offering permanent, remote work to all employees.

Recent remote job openings:

  • Senior Open Source Community Manager
  • Senior Product Manager
  • Senior Customer Service Engineer, Tanzu Observability

23. Zipwhip

Male computer programmer or software developer
antoniodiaz / Shutterstock.com

Zipwhip is a Software-as-a-Service (SaaS) company that provides software to text-enabled phone numbers by adding texting to existing landlines, toll-free phone numbers, and VoIP.

Remote work plans: Zipwhip has extended its work-from-home policy for all employees through July 2021.

Recent remote job openings:

  • Senior Software Engineer – Android
  • Senior Software Engineer – Mobile and Services

Disclosure: The information you read here is always objective. However, we sometimes receive compensation when you click links within our stories.

Source: moneytalksnews.com

Generation Z Spending Habits for 2021 – Lexington Law

generation z girl grocery shopping with her smartphone

The information provided on this website does not, and is not intended to, act as legal, financial or credit advice. See Lexington Law’s editorial disclosure for more information.

Generation Z—the 18 to 24 year old digital natives born who can’t recall a world without smartphones and rapid technology—now make up 20 percent of the U.S. population. Born after 1997, this cohort is making their mark in the economy as they spend an estimated $143 billion per year. The eldest members are in their early 20s, graduating college and entering the workforce for the first time. 

This generation differs greatly from their predecessors in saving, spending and overall money management habits, as well as what they value most in the brands they interact with, the type of jobs they’re after, and their goals for the future. 

Here are a few key characteristics of this generation:

  • Their ability to find answers quickly by accessing information online enables them to make informed decisions and become smart shoppers.
  • Many have called this generation the most financially savvy because of their keenness for saving paired with their thrifty, entrepreneurial spirits.
  • Their sense of independence and self-reliance is partially because of the digital world they grew up in—many received their first mobile device by the age of 10. 

Read on to learn more about Generation Z’s spending habits and their other financial patterns as we enter 2021.

How Generation Z Shops Online and Offline

Generation Z is known as the first digitally native generation and does not differentiate between online and offline channels. Having grown up in a hyperconnected world, they expect the same quality and speed of an online channel to translate to the physical stores they visit. They’re also much savvier with online shopping channels than their predecessors and aren’t easily swayed by gimmicks or celebrity influencers. Take a look at how Gen Z shops.

Online Shopping Habits

Since this generation never knew a world without the internet, they have high expectations for online channels and a low tolerance for any slowdowns or glitches. Members of this cohort place a high value on technology and having the information they need at their fingertips. 

They’re also skeptical about giving away their information since they’ve grown up in an age of high-profile data breaches for major brands. Read through our stats below to learn how Gen Z behaves online:

Gen Z spent over 8 hours a day online in 2020.
  • 26 percent of Gen Z report using social media to make a purchase in 2020. [Source: National Retail Federation]
  • Only 25 percent of Gen Z said they feel in control of their data online in 2020. [Source: Global Web Index]
  • 60 percent of Gen Z would prefer to keep their data over exchanging it for free services in 2020. [Source: Global Web Index]
  • Gen Z reports spending around four and a half hours on their mobile devices per day in 2020. [Source: Global Web Index]
  • Gen Z reports spending a little over three and a half hours per day on their laptops in 2020. [Source: Global Web Index]
  • Gen Z spent over 8 hours a day online in 2020. [Source: Global Web Index]
  • 28 percent of Gen Z consider a simple online checkout experience as a purchase driver in 2020. [Source: Global Web Index]
  • 58 percent of Gen Z report free delivery as a major purchase driver in 2020. [Source: Global Web Index]
  • 43 percent of Gen Z cite coupons and discounts as a major purchase driver in 2020. [Source: Global Web Index]
  • 72 percent of Gen Z reports purchasing an item online in the last month at the time of being surveyed in 2019, whether on a computer or their mobile device. [Source: Global Web Index]
  • 41 percent of Gen Z paid for a purchase using their mobile phone in 2019. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 80 percent of Gen Z said they browsed an online retail store in the last month using a mobile device. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 56 percent of Gen Z said they browsed an online retail store in the last month using a PC or laptop. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 73 percent of Gen Z said they used a mobile device in the last month to search for an item they wanted to buy. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 41 percent of Gen Z said they used a PC or laptop in the last month to search for an item they wanted to buy. [Source: Global Web Index]
  • A poor shopping experience prevented 22 percent of Gen Z from making a purchase online at least three to four times in 2019. [Source: Kearney]
  • 82 percent of Gen Z said that peer reviews were extremely important to them when shopping online in 2019. [Source: Kearney]
  • 77 percent of Gen Z said that personalized recommendations were extremely important to them when shopping online in 2019. [Source: Kearney]
  • 62 percent of Gen Z report being worried about how companies use their personal data in 2019. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 61 percent of Gen Z said they made a purchase online in the last month using a mobile device. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 32 percent of Gen Z said they made a purchase online in the last month using a PC or laptop. [Source: Global Web Index]
  • 46 percent of Gen Z said they had used an ad-blocker in the last month at the time of being surveyed in 2020. [Source: Global Web Index]
  • Only 26 percent of Gen Z said they were comfortable with their apps tracking their activity in 2020. [Source: Global Web Index]
  • 62 percent of Gen Z reported using a private browsing window in the last month at the time of being surveyed in 2019. [Source: Global Web Index]
  • 50 percent of Gen Z reported deleting cookies online in the last month at the time of being surveyed in 2019. [Source: Global Web Index]
  • 33 percent of Gen Z reported using a VPN or Proxy Server in the last month at the time of being surveyed in 2020. [Source: Global Web Index]
  • Of the Gen Z who used an ad-blocker in 2019, 49 percent report doing so because they thought there were too many ads online. [Source: Global Web Index]
  • 23 percent of Gen Z said they blocked ads in 2019 because they were annoying or irrelevant. [Source: Global Web Index]
  • 40 percent of Gen Z reported using another device to shop online while watching TV in 2019. [Source: Global Web Index]

Brick-and-Mortar Shopping Habits

Contrary to what you might think, the majority of Gen Z prefers to make purchases in store. One reason could be that they lack access to credit cards to make online purchases (although they do use debit cards.) We may see this preference change over time.

However, it’s important to note that members of Generation Z are not blinded by technological “bells and whistles” with any shopping channel. Their priorities lie in the basic retail experience: product availability, quality products and efficient service. While they may be swayed as long as any addition enhances the shopping experience, they have a low tolerance for negative or inefficient experiences while they shop. Read on to see what expectations Gen Z has for their brick-and-mortar shopping trips:

  • Contrary to the nickname of “digital nomads” that many have dubbed them with, 81 percent of Gen Z still said they like shopping in-store in 2019. [Source: Kearney]
  • 74 percent of Gen Z cited a “well curated store experience focused on a limited number of products” as either extremely or moderately important to them in 2019. [Source: Kearney]
  • 73 percent of Gen Z said they utilize shopping in-store as a way to discover new products in 2019. [Source: Kearney]
  • 65 percent of Gen Z said they preferred shopping at brick-and-mortar stores in order to trial purchases in 2019. [Source: Kearney]
  • 55 percent of Gen said they planned to do their holiday shopping at brick-and-mortar stores in 2019. [Source: Shopkick via Retail Dive]
  • When asked what they want in a brick-and-mortar store, 83 percent of Gen Z reported having access to things like maps and kiosks was either extremely or moderately important to them in 2019. [Source: Kearney]
  • 79 percent of Gen Z believe that security elements (such as guards) are important in a brick-and-mortar environment. [Source: Kearney]
  • 86 percent of Gen Z said they’re after special promotions, like free samples and giveaways, in the brick-and-mortar stores they visit. [Source: Kearney]
  • A poor shopping experience prevented 24 percent of Gen Z from making a purchase in store at least three to four times in 2019. [Source: Kearney]
  • 8 percent of Gen Z said a poor shopping experience prevented them from making a purchase in store at least five to ten times in 2019. [Source: Kearney]
58% of Gen Z generally agree they use shopping in-store as a way to disconnect from social media.
  • 66 percent of Gen Z said they’d be inclined to shop at physical stores offering technology that enhanced their shopping experience. [Source: Kearney]
  • 72 percent of Gen Z want retail technology that can lessen the time they spend standing in line. [Source: Kearney]
  • 61 percent of Gen Z would like retail technology that streamlines the process of finding the products they’re looking for in stores. [Source: Kearney]
  • 58 percent of Gen Z said they use shopping in-store as a way to disconnect from social media in 2019. [Source: Kearney]

How Gen Z Views Brands

Members of Generation Z expect brands to be transparent, ethical and responsible in all aspects of their business. Neglecting to do so can result in a lost opportunity to collect information or lost business altogether from this generation.

Generation Z cares far more about the value and quality of their purchases than their loyalty to the brand that makes them, so brands need to work extra hard to keep Gen Z’s business around. Take a look at the different brand preferences Gen Z has and what they expect from today’s brands:

  • 72 percent of Gen Z said they’d more readily make a purchase from brands they follow on social media in 2020. [Source: National Retail Federation]
  • 47 percent of the Gen Zers following brands on Instagram in 2020 have purchased something directly through the platform. [Source: National Retail Federation] 
  • 23 percent of Gen Z report following social media accounts or brands they might make a purchase from in 2020. [Source: Global Web Index] 
  • A nod to their proposed lack of brand loyalty, Gen Z is 22 percent more likely to unfollow a brand online. [Source: Global Web Index]
  • 75 percent of Gen Z said they engage with brands on Instagram in 2020. [Source: National Retail Federation]
  • Only 15 percent of Gen Z feel represented in the brand advertisements they see in 2020. [Source: Global Web Index]
  • 56 percent of Gen Z believe brands should be innovative in 2020. [Source: Global Web Index]
  • 38 percent of Gen Z believes brands should be young in 2020. [Source: Global Web Index]
  • 42 percent of Gen Z believe brands should be trendy or cool in 2020. [Source: Global Web Index]
  • 40 percent of Gen Z believe brands should make you feel valued in 2020. [Source: Global Web Index]
  • 35 percent of Gen Z believe brands should offer customized products that are personalized to their needs in 2020. [Source: Global Web Index]
  • 33 percent of Gen Z believe brands should support charities in 2020. [Source: Global Web Index]
Only 15% of Gen Z feel represented in the ads they see.
  • 58 percent of Gen Z prefer their purchases to come in eco-friendly packaging. [Source: Kearney]
  • 60 percent of Gen Z said that endorsements on social media from non-celebrities were extremely important to them when shopping online in 2019. [Source: Kearney]
  • 51 percent of Gen Z said that endorsements on social media from celebrities were extremely important to them when shopping online in 2019. [Source: Kearney]
  • 83 percent of Gen Z said no matter what level of trust they hold for a brand, they still do their research before purchasing from them. [Source: IBM]
  • 57 percent of Gen Z said they want their purchases to be environmentally sustainable in 2019. [Source: Kearney]
  • 50 percent of Gen Z said they’re after locally sourced products in 2019. [Source: Kearney]
  • 79 percent of Gen Z cited health and wellness benefits as important to them when choosing what to buy. [Source: IBM]
  • 71 percent of Gen Z cited natural or organic ingredients as important to them when choosing what to buy. [Source: IBM]

Financial Habits

Despite their young age, Generation Z holds $34 billion in buying power alone in 2020, and influenced household spending to the tune of $600 billion. In addition to their own dollars, they also exercise a lot of influence over their households. Their digital savviness comes into play once again in this area. Their expertise enables them to guide their families through different purchase phases, from initial product evaluation to the final purchase itself.

Members of Gen Z are also financially savvy and keen on earning money, even at their young age. Freedom and flexibility at work are key values of this generation, and the job opportunities they flock to will be those that offer work-life balance and some level of autonomy over their schedule.

  • Gen Z had an average of $115 in spending money each month in 2020. [Source: YPulse]
  • 36 percent of the 2020 workforce was projected to be made up by Gen Z employees. [Source: Financial Executives International]
  • 68 percent of Gen Z used some form of budgeting system in 2020. [Source: Nerd Wallet]
  • 30 percent of Gen Z had credit card debt in 2020. [Source: Nerd Wallet]
  • 87 percent of parents said their Gen Z children had a level of influence over the purchases they made in 2019, whether for the household or for their children. Source: [National Retail Federation]
  • Gen Z kids influenced 48 percent of purchases their parents made for them in 2019. [Source: National Retail Federation]
  • Gen Z kids influenced 36 percent of household purchases made by their parents in 2019. [Source: National Retail Federation]
  • Gen Z reported wanting to work in interactive work environments that provide flexibility and work life balance in 2019. [Source: Workforce Institute]
  • 32 percent of Gen Z said they’re the hardest working generation in 2019. [Source: Workforce Institute]
  • 26 percent of Gen Z said they’d be willing to work longer hours in return for a flexible work schedule in 2019. [Source: Workforce Institute]
  • 31 percent of Gen Z reported feeling hopeful about their future of work in the U.S. in 2019. [Source: Workforce Institute]
  • 57 percent of Gen Z reported expectations of being promoted at least once per year in 2019. [Source: Workforce Institute]
  • 44 percent of Gen Z said they value good healthcare coverage from their employer over paid time off in 2019. [Source: Workforce Institute]
  • Many Gen Z cohorts say they would prefer to do gig work, and 46 percent of them took on some form of gig work in 2019. [Source: Workforce Institute]
  • Only 10 percent of Gen Z solely worked gig jobs in 2019. [Source: Workforce Institute]
  • 18 percent of Gen Z worked part time gig work in 2019. [Source: Workforce Institute]
  • 18 percent of Gen Z took on gig work in addition to another job in 2019. [Source: Workforce Institute]

Gen Z vs. Millennials

Millennials have been center stage for many years, and understandably so—they recently became America’s largest generation, reaching 72.1 million, surpassing the 70 million Baby Boomers living in the U.S. As Millennials begin to age out, however, Generation Z is beginning to capture the world’s attention with their different spending, saving and earning habits. Millennial spending habits differ quite a bit from their Gen Z counterparts. This is partially because Gen Z is very price conscious and focuses on overall value when making buying decisions. We can see these differences when comparing preferences and priorities with different products and services.

  • While 55 percent of Gen Z said they planned to do their holiday shopping at brick-and-mortar stores, 32 percent of Millennials said they planned to do their holiday shopping through their mobile phones. [Source: Shopkick via Retail Dive]
  • 75 percent of millennials are willing to pay more for great customer experiences compared to 69 percent of Gen Z. [Source: Salesforce]
  • While 76 percent of Millennials cited natural or organic ingredients as important in the products they purchase, only 71 percent of Gen Z said the same. [Source: IBM]
  • While 79 percent of Millennials cited sustainability as important in the products they purchase, only 75 percent of Gen Z said the same. [Source: IBM]
75% of millennials are willing to pay more for great customer experiences compared to 69% of Gen Z.
  • While 81 percent of Millennials cited purchasing “clean” products as important to them, only 75 percent of Gen Z said the same. [Source: IBM]
  • While 78 percent of Millennials cited purchasing products that support recycling as important to them, only 72 percent of Gen Z said the same. [Source: IBM]
  • Millennials and Gen Z share similar habits when it comes to data privacy: 31 percent of Millennials and 33 percent of Gen Z said they used a VPN or Proxy Server inthe last month at the time of being surveyed in 2020. [Source: Global Web Index]
  • Similarly, 45 of Millennials and 46 percent of Gen Z said they used an ad-blocker in the last month at the time of being surveyed in 2020. [Source: Global Web Index]

The 67.7 billion members of this generation are a group to watch as they grow up and enter the workforce. Their financial management looks to be off to a strong start thanks to their frugal mindsets and entrepreneurial attitudes. They’ve proven so far that they’re ready to responsibly make and manage their money, and that they have high expectations when it comes to what they spend it on.

 Teens and young adults who are after a financially successful future should not only make plans to keep down debt, but also learn how to build and manage their credit. This includes applying for credit cards, keeping payments down and checking your credit report often to make sure everything is accurate. If you do find any inaccuracies on your credit report like an account you don’t recognize, you can call to learn about how Lexington Law’s credit repair services can help clean up your credit report.

Source: lexingtonlaw.com

Generation Z Spending Habits for 2021

generation z girl grocery shopping with her smartphone

The information provided on this website does not, and is not intended to, act as legal, financial or credit advice. See Lexington Law’s editorial disclosure for more information.

Generation Z—the 18 to 24 year old digital natives born who can’t recall a world without smartphones and rapid technology—now make up 20 percent of the U.S. population. Born after 1997, this cohort is making their mark in the economy as they spend an estimated $143 billion per year. The eldest members are in their early 20s, graduating college and entering the workforce for the first time. 

This generation differs greatly from their predecessors in saving, spending and overall money management habits, as well as what they value most in the brands they interact with, the type of jobs they’re after, and their goals for the future. 

Here are a few key characteristics of this generation:

  • Their ability to find answers quickly by accessing information online enables them to make informed decisions and become smart shoppers.
  • Many have called this generation the most financially savvy because of their keenness for saving paired with their thrifty, entrepreneurial spirits.
  • Their sense of independence and self-reliance is partially because of the digital world they grew up in—many received their first mobile device by the age of 10. 

Read on to learn more about Generation Z’s spending habits and their other financial patterns as we enter 2021.

How Generation Z Shops Online and Offline

Generation Z is known as the first digitally native generation and does not differentiate between online and offline channels. Having grown up in a hyperconnected world, they expect the same quality and speed of an online channel to translate to the physical stores they visit. They’re also much savvier with online shopping channels than their predecessors and aren’t easily swayed by gimmicks or celebrity influencers. Take a look at how Gen Z shops.

Online Shopping Habits

Since this generation never knew a world without the internet, they have high expectations for online channels and a low tolerance for any slowdowns or glitches. Members of this cohort place a high value on technology and having the information they need at their fingertips. 

They’re also skeptical about giving away their information since they’ve grown up in an age of high-profile data breaches for major brands. Read through our stats below to learn how Gen Z behaves online:

Gen Z spent over 8 hours a day online in 2020.
  • 26 percent of Gen Z report using social media to make a purchase in 2020. [Source: National Retail Federation]
  • Only 25 percent of Gen Z said they feel in control of their data online in 2020. [Source: Global Web Index]
  • 60 percent of Gen Z would prefer to keep their data over exchanging it for free services in 2020. [Source: Global Web Index]
  • Gen Z reports spending around four and a half hours on their mobile devices per day in 2020. [Source: Global Web Index]
  • Gen Z reports spending a little over three and a half hours per day on their laptops in 2020. [Source: Global Web Index]
  • Gen Z spent over 8 hours a day online in 2020. [Source: Global Web Index]
  • 28 percent of Gen Z consider a simple online checkout experience as a purchase driver in 2020. [Source: Global Web Index]
  • 58 percent of Gen Z report free delivery as a major purchase driver in 2020. [Source: Global Web Index]
  • 43 percent of Gen Z cite coupons and discounts as a major purchase driver in 2020. [Source: Global Web Index]
  • 72 percent of Gen Z reports purchasing an item online in the last month at the time of being surveyed in 2019, whether on a computer or their mobile device. [Source: Global Web Index]
  • 41 percent of Gen Z paid for a purchase using their mobile phone in 2019. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 80 percent of Gen Z said they browsed an online retail store in the last month using a mobile device. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 56 percent of Gen Z said they browsed an online retail store in the last month using a PC or laptop. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 73 percent of Gen Z said they used a mobile device in the last month to search for an item they wanted to buy. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 41 percent of Gen Z said they used a PC or laptop in the last month to search for an item they wanted to buy. [Source: Global Web Index]
  • A poor shopping experience prevented 22 percent of Gen Z from making a purchase online at least three to four times in 2019. [Source: Kearney]
  • 82 percent of Gen Z said that peer reviews were extremely important to them when shopping online in 2019. [Source: Kearney]
  • 77 percent of Gen Z said that personalized recommendations were extremely important to them when shopping online in 2019. [Source: Kearney]
  • 62 percent of Gen Z report being worried about how companies use their personal data in 2019. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 61 percent of Gen Z said they made a purchase online in the last month using a mobile device. [Source: Global Web Index]
  • At the time of being surveyed in 2019, 32 percent of Gen Z said they made a purchase online in the last month using a PC or laptop. [Source: Global Web Index]
  • 46 percent of Gen Z said they had used an ad-blocker in the last month at the time of being surveyed in 2020. [Source: Global Web Index]
  • Only 26 percent of Gen Z said they were comfortable with their apps tracking their activity in 2020. [Source: Global Web Index]
  • 62 percent of Gen Z reported using a private browsing window in the last month at the time of being surveyed in 2019. [Source: Global Web Index]
  • 50 percent of Gen Z reported deleting cookies online in the last month at the time of being surveyed in 2019. [Source: Global Web Index]
  • 33 percent of Gen Z reported using a VPN or Proxy Server in the last month at the time of being surveyed in 2020. [Source: Global Web Index]
  • Of the Gen Z who used an ad-blocker in 2019, 49 percent report doing so because they thought there were too many ads online. [Source: Global Web Index]
  • 23 percent of Gen Z said they blocked ads in 2019 because they were annoying or irrelevant. [Source: Global Web Index]
  • 40 percent of Gen Z reported using another device to shop online while watching TV in 2019. [Source: Global Web Index]

Brick-and-Mortar Shopping Habits

Contrary to what you might think, the majority of Gen Z prefers to make purchases in store. One reason could be that they lack access to credit cards to make online purchases (although they do use debit cards.) We may see this preference change over time.

However, it’s important to note that members of Generation Z are not blinded by technological “bells and whistles” with any shopping channel. Their priorities lie in the basic retail experience: product availability, quality products and efficient service. While they may be swayed as long as any addition enhances the shopping experience, they have a low tolerance for negative or inefficient experiences while they shop. Read on to see what expectations Gen Z has for their brick-and-mortar shopping trips:

  • Contrary to the nickname of “digital nomads” that many have dubbed them with, 81 percent of Gen Z still said they like shopping in-store in 2019. [Source: Kearney]
  • 74 percent of Gen Z cited a “well curated store experience focused on a limited number of products” as either extremely or moderately important to them in 2019. [Source: Kearney]
  • 73 percent of Gen Z said they utilize shopping in-store as a way to discover new products in 2019. [Source: Kearney]
  • 65 percent of Gen Z said they preferred shopping at brick-and-mortar stores in order to trial purchases in 2019. [Source: Kearney]
  • 55 percent of Gen said they planned to do their holiday shopping at brick-and-mortar stores in 2019. [Source: Shopkick via Retail Dive]
  • When asked what they want in a brick-and-mortar store, 83 percent of Gen Z reported having access to things like maps and kiosks was either extremely or moderately important to them in 2019. [Source: Kearney]
  • 79 percent of Gen Z believe that security elements (such as guards) are important in a brick-and-mortar environment. [Source: Kearney]
  • 86 percent of Gen Z said they’re after special promotions, like free samples and giveaways, in the brick-and-mortar stores they visit. [Source: Kearney]
  • A poor shopping experience prevented 24 percent of Gen Z from making a purchase in store at least three to four times in 2019. [Source: Kearney]
  • 8 percent of Gen Z said a poor shopping experience prevented them from making a purchase in store at least five to ten times in 2019. [Source: Kearney]
58% of Gen Z generally agree they use shopping in-store as a way to disconnect from social media.
  • 66 percent of Gen Z said they’d be inclined to shop at physical stores offering technology that enhanced their shopping experience. [Source: Kearney]
  • 72 percent of Gen Z want retail technology that can lessen the time they spend standing in line. [Source: Kearney]
  • 61 percent of Gen Z would like retail technology that streamlines the process of finding the products they’re looking for in stores. [Source: Kearney]
  • 58 percent of Gen Z said they use shopping in-store as a way to disconnect from social media in 2019. [Source: Kearney]

How Gen Z Views Brands

Members of Generation Z expect brands to be transparent, ethical and responsible in all aspects of their business. Neglecting to do so can result in a lost opportunity to collect information or lost business altogether from this generation.

Generation Z cares far more about the value and quality of their purchases than their loyalty to the brand that makes them, so brands need to work extra hard to keep Gen Z’s business around. Take a look at the different brand preferences Gen Z has and what they expect from today’s brands:

  • 72 percent of Gen Z said they’d more readily make a purchase from brands they follow on social media in 2020. [Source: National Retail Federation]
  • 47 percent of the Gen Zers following brands on Instagram in 2020 have purchased something directly through the platform. [Source: National Retail Federation] 
  • 23 percent of Gen Z report following social media accounts or brands they might make a purchase from in 2020. [Source: Global Web Index] 
  • A nod to their proposed lack of brand loyalty, Gen Z is 22 percent more likely to unfollow a brand online. [Source: Global Web Index]
  • 75 percent of Gen Z said they engage with brands on Instagram in 2020. [Source: National Retail Federation]
  • Only 15 percent of Gen Z feel represented in the brand advertisements they see in 2020. [Source: Global Web Index]
  • 56 percent of Gen Z believe brands should be innovative in 2020. [Source: Global Web Index]
  • 38 percent of Gen Z believes brands should be young in 2020. [Source: Global Web Index]
  • 42 percent of Gen Z believe brands should be trendy or cool in 2020. [Source: Global Web Index]
  • 40 percent of Gen Z believe brands should make you feel valued in 2020. [Source: Global Web Index]
  • 35 percent of Gen Z believe brands should offer customized products that are personalized to their needs in 2020. [Source: Global Web Index]
  • 33 percent of Gen Z believe brands should support charities in 2020. [Source: Global Web Index]
Only 15% of Gen Z feel represented in the ads they see.
  • 58 percent of Gen Z prefer their purchases to come in eco-friendly packaging. [Source: Kearney]
  • 60 percent of Gen Z said that endorsements on social media from non-celebrities were extremely important to them when shopping online in 2019. [Source: Kearney]
  • 51 percent of Gen Z said that endorsements on social media from celebrities were extremely important to them when shopping online in 2019. [Source: Kearney]
  • 83 percent of Gen Z said no matter what level of trust they hold for a brand, they still do their research before purchasing from them. [Source: IBM]
  • 57 percent of Gen Z said they want their purchases to be environmentally sustainable in 2019. [Source: Kearney]
  • 50 percent of Gen Z said they’re after locally sourced products in 2019. [Source: Kearney]
  • 79 percent of Gen Z cited health and wellness benefits as important to them when choosing what to buy. [Source: IBM]
  • 71 percent of Gen Z cited natural or organic ingredients as important to them when choosing what to buy. [Source: IBM]

Financial Habits

Despite their young age, Generation Z holds $34 billion in buying power alone in 2020, and influenced household spending to the tune of $600 billion. In addition to their own dollars, they also exercise a lot of influence over their households. Their digital savviness comes into play once again in this area. Their expertise enables them to guide their families through different purchase phases, from initial product evaluation to the final purchase itself.

Members of Gen Z are also financially savvy and keen on earning money, even at their young age. Freedom and flexibility at work are key values of this generation, and the job opportunities they flock to will be those that offer work-life balance and some level of autonomy over their schedule.

  • Gen Z had an average of $115 in spending money each month in 2020. [Source: YPulse]
  • 36 percent of the 2020 workforce was projected to be made up by Gen Z employees. [Source: Financial Executives International]
  • 68 percent of Gen Z used some form of budgeting system in 2020. [Source: Nerd Wallet]
  • 30 percent of Gen Z had credit card debt in 2020. [Source: Nerd Wallet]
  • 87 percent of parents said their Gen Z children had a level of influence over the purchases they made in 2019, whether for the household or for their children. Source: [National Retail Federation]
  • Gen Z kids influenced 48 percent of purchases their parents made for them in 2019. [Source: National Retail Federation]
  • Gen Z kids influenced 36 percent of household purchases made by their parents in 2019. [Source: National Retail Federation]
  • Gen Z reported wanting to work in interactive work environments that provide flexibility and work life balance in 2019. [Source: Workforce Institute]
  • 32 percent of Gen Z said they’re the hardest working generation in 2019. [Source: Workforce Institute]
  • 26 percent of Gen Z said they’d be willing to work longer hours in return for a flexible work schedule in 2019. [Source: Workforce Institute]
  • 31 percent of Gen Z reported feeling hopeful about their future of work in the U.S. in 2019. [Source: Workforce Institute]
  • 57 percent of Gen Z reported expectations of being promoted at least once per year in 2019. [Source: Workforce Institute]
  • 44 percent of Gen Z said they value good healthcare coverage from their employer over paid time off in 2019. [Source: Workforce Institute]
  • Many Gen Z cohorts say they would prefer to do gig work, and 46 percent of them took on some form of gig work in 2019. [Source: Workforce Institute]
  • Only 10 percent of Gen Z solely worked gig jobs in 2019. [Source: Workforce Institute]
  • 18 percent of Gen Z worked part time gig work in 2019. [Source: Workforce Institute]
  • 18 percent of Gen Z took on gig work in addition to another job in 2019. [Source: Workforce Institute]

Gen Z vs. Millennials

Millennials have been center stage for many years, and understandably so—they recently became America’s largest generation, reaching 72.1 million, surpassing the 70 million Baby Boomers living in the U.S. As Millennials begin to age out, however, Generation Z is beginning to capture the world’s attention with their different spending, saving and earning habits. Millennial spending habits differ quite a bit from their Gen Z counterparts. This is partially because Gen Z is very price conscious and focuses on overall value when making buying decisions. We can see these differences when comparing preferences and priorities with different products and services.

  • While 55 percent of Gen Z said they planned to do their holiday shopping at brick-and-mortar stores, 32 percent of Millennials said they planned to do their holiday shopping through their mobile phones. [Source: Shopkick via Retail Dive]
  • 75 percent of millennials are willing to pay more for great customer experiences compared to 69 percent of Gen Z. [Source: Salesforce]
  • While 76 percent of Millennials cited natural or organic ingredients as important in the products they purchase, only 71 percent of Gen Z said the same. [Source: IBM]
  • While 79 percent of Millennials cited sustainability as important in the products they purchase, only 75 percent of Gen Z said the same. [Source: IBM]
75% of millennials are willing to pay more for great customer experiences compared to 69% of Gen Z.
  • While 81 percent of Millennials cited purchasing “clean” products as important to them, only 75 percent of Gen Z said the same. [Source: IBM]
  • While 78 percent of Millennials cited purchasing products that support recycling as important to them, only 72 percent of Gen Z said the same. [Source: IBM]
  • Millennials and Gen Z share similar habits when it comes to data privacy: 31 percent of Millennials and 33 percent of Gen Z said they used a VPN or Proxy Server inthe last month at the time of being surveyed in 2020. [Source: Global Web Index]
  • Similarly, 45 of Millennials and 46 percent of Gen Z said they used an ad-blocker in the last month at the time of being surveyed in 2020. [Source: Global Web Index]

The 67.7 billion members of this generation are a group to watch as they grow up and enter the workforce. Their financial management looks to be off to a strong start thanks to their frugal mindsets and entrepreneurial attitudes. They’ve proven so far that they’re ready to responsibly make and manage their money, and that they have high expectations when it comes to what they spend it on.

 Teens and young adults who are after a financially successful future should not only make plans to keep down debt, but also learn how to build and manage their credit. This includes applying for credit cards, keeping payments down and checking your credit report often to make sure everything is accurate. If you do find any inaccuracies on your credit report like an account you don’t recognize, you can call to learn about how Lexington Law’s credit repair services can help clean up your credit report.

Source: lexingtonlaw.com

How to prepare for the hybrid workplace

Work isn’t going back to the way it was before the pandemic. 72% of employees reported that they want the freedom to work from home post-pandemic in a recent survey of 2,000+ office workers in 10 countries.

So what happens to the office? It’s going hybrid.

Please join JLL (a member of the GEM) on January 27 at 11 AM PST (tomorrow), for a discussion with a panel of experts as they share research and unpack the effects that the new hybrid workplace has — and will continue to have — on corporate real estate, technology, and the future of work.

The webinar will discuss:

• What is the hybrid workplace and why it will continue beyond 2020
• Current research on the hybrid workplace and the future of work
• How best to manage the transition to the hybrid workplace through data, technology & change management
• What is needed to deliver the hybrid workplace — now and in the future?
• The new metrics that matter to measure productivity, satisfaction, and morale

RSVP Here

Source: geekestateblog.com