The gap that has jumped open between these two lines has created a nationwide lock-in effect — paralyzing people in homes they may wish to leave — on a scale not seen in decades. For homeowners not looking to move anytime soon, the low rates they secured during the pandemic will benefit them for years to come. But for many others, those rates have become a complication, disrupting both household decisions and the housing market as a whole.

new research from economists at the Federal Housing Finance Agency, this lock-in effect is responsible for about 1.3 million fewer home sales in America during the run-up in rates from the spring of 2022 through the end of 2023. That’s a startling number in a nation where around five million homes sell annually in more normal times — most of those to people who already own.

These locked-in households haven’t relocated for better jobs or higher pay, and haven’t been able to downsize or acquire more space. They also haven’t opened up homes for first-time buyers. And that’s driven up prices and gummed up the market.

Share of existing mortgages with rates below or above new market rates Percentage point difference from rates on new mortgages BELOW
-3
-2
-1
0
+1
+2
+3
ABOVE
Federal Housing Finance Agency analysis. Note: Data covers all fixed-rate mortgages in the U.S.

Distribution of fixed rates held by existing mortgage holders
1999
Before the dot-com recession
2005
During the housing boom
2011
Emerging from the Great Recession
2019
On the eve of the pandemic
2023
Post-pandemic

Source: Federal Housing Finance Agency analysis. Note: Data shown captures the fourth quarter of each year.

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Source: nytimes.com

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As Indian summers invite us to stay indoors and enjoy our surroundings, homes become havens of warmth and holiday vibes. With the days getting longer and temperatures rising, it’s the perfect time to infuse your space with summer decor ideas. Whether you’re longing for a tropical getaway or a serene retreat, summer-inspired designs offer limitless opportunities to revitalise your home. Experiment with vibrant colour palettes and incorporate light, airy materials to capture the essence of the season. Whether you opt for subtle changes in one corner or a bold transformation of the entire room, embrace the spirit of summer and create a refreshing sanctuary within your home. (Also read: Summer interior design trends 2024: 7 tips for infusing coastal vibes into your home décor )

Embrace the essence of summer indoors with a refreshing home makeover(Unsplash)

7 trendy summer home decor ideas

Interior Designer Punam Kalra Creative Director of I’m the Centre for Applied Arts shared with HT Lifestyle seven summer decor ideas that will make your home feel cool and fresh.

Unlock exclusive access to the story of India’s general elections, only on the HT App. Download Now!

1. Set up an intimate indoor ambience

The brute of the summer sun calls for an escape—you can have that by creating your own bubble with singular, statement furniture pieces that tie the space together. Choose settees over sectional sofas, chandeliers over pendant lights, pedestal tables over side tables and closets over racks, to create a close-knit ball of comfort.

2. Go with nature-inspired mood boards

The home-bound times may take us away from nature—say otherwise by throwing hints of raw nature in the interior elements. Bring a tactile memory with rough cuts of the stones in the wall, veins of the live wood in the tables, grains of the ceramic in the accessories or a fresh whiff of organic dyes in the tapestries that reminisce the outdoor scenes.

3. Give life to the hushed colour palettes

The hushed, lighter tones can easily make the sun-bathed spaces look deserted—make them livelier with energized hues of neutral and pastel colours that keep up with the quietude of the season, without being overwhelming. Bring in a peach upholstered chaise, zest cocktail table, mint green console or an ice blue canvas to refresh the aesthetic with a mood unique to the colour.

4. Include a selection of breathable fabrics

The still summer air needs a space that it can breathe through—try stripping the space off the décor layers and keep things light. Get your hands on linen, cotton, chambray and more that are easy on everything from the upholstery to the drapery. You can keep things simple with solid sheer cotton or talk about exclusivity with dyed and block-printed patterns that are authentic and sustainable at the same time.

5. Get your hands on the handcrafted pieces

Handcrafted styles speak for the things that are both near and afar—something that is a local craft but seen only in a far-off summer retreat. Take a detour and bring them back to your space like a cocooning rattan armchair, basketed jute planters, caged bamboo pendants, looped hemp rugs and more that let you relive your holiday memories whilst cooling your space down with the restorative character of nature-based materials.

6. Make way for the vacay vibes

A regular home can be an ode to the vacation home when the elements make their way into the interior. While you can think big like setting up a cabana in your backyard—try to start small by adding a hammock to your deck or a patio furniture set to your porch. Recreate a nautical style statement with blue-white stripes in upholstery, shell studded embellishments in the tables or weather wood planks in the wall décor, to give something that you can indulge in, all day every day.

7. Don’t forget the fresh greens

An indoor ambience gets fresh both by look and feel, when the greens are a part of it. You can sound exotic with tropical ferns and florals or keep things simple and practical with peace lilies, spider plants, and English ivies, among others. You can also house succulents like aloe vera, jade, cactus and more that stand the heat and come out as aesthetic greens, ideal for low-maintenance contemporary homes.

Source: hindustantimes.com

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Home Equity Processing, Del and Non-Del, TPO, Rate Reset Products; Government Program Updates

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Home Equity Processing, Del and Non-Del, TPO, Rate Reset Products; Government Program Updates

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Fri, Apr 12 2024, 11:24 AM

When I win the lottery, I am going to buy one of these to heat my blankets at home. Of course, that would mean that I will have to start playing the lottery, so until then I’ll just have to rely on my cat Myrtle to prep things. Just because you own a home, doesn’t mean you’re wealthy; some homeowners live in poverty. A LendingTree analysis shows that more than 3 million families who live in owner-occupied homes in the U.S. earn incomes below the poverty threshold for their family. 7.4 million families across the nation earn incomes below their poverty threshold… nearly 9 percent living in poverty! Of the families in poverty, 41 percent live in owner-occupied housing units and 59 percent live in renter-occupied housing units. Montana, Vermont, and Idaho have the largest share of impoverished families living in owner-occupied homes, 55 percent on average. New York, Connecticut, and New Jersey have the smallest share of impoverished families living in owner-occupied homes at 29 percent on average. (If you want to dig into what “poverty” means, here you go.) (Found here after 8:30AM ET, this week’s podcasts are sponsored by PHH Mortgage. From subservicing to correspondent lending, MSR/co-issue transactions, portfolio retention, reverse mortgages, and commercial servicing, PHH has solutions for the entire mortgage lifecycle. Hear an interview with MCT’s Phil Rasori on the current state of the capital markets and the “holy grail” for pricing technology.)

Lender and Broker Products, Software, and Services

Orion Lending has revamped its HyperTrack training program to now offer both scheduled and on-demand training! Orion’s recent Down Payment Assistance (DPA) session covered the newest enhancements to their proprietary Boost DPA program, including Forgivable Seconds, 1/0 & 2/1 Buydowns, and High Balance options. Wait… what, you weren’t one of the 150+ registrants for that session?? From best practices on how to service more borrowers using DPA in this competitive landscape to learning about all other Orion Loan programs, (and the amazing STAR Portal!) HyperTrack is here to support you! No need to miss out on anything Orion has to offer going forward, it’s on demand, when you need it! Visit here to hyper speed your business!

ACES Q3 2023 Mortgage QC Trends Report Finds Critical Defect Rate Declines for Fourth Consecutive Quarter: Despite mortgage interest rates and volume concerns, critical defect rates have maintained a downward trend, ending the quarter at 1.67 percent. Summary of Findings include the overall critical defect rate declined 2.91 percent ending the quarter at 1.67 percent, defects in Credit & Liabilities categories increased for the 3rd straight quarter, income/employment continues to lead all defect categories, and defect share increased across all loan types except conventional. “While fewer loans may afford lenders the opportunity to intensify their focus on quality, it’s clear that maintaining high standards amidst market fluctuations remains paramount. The persistence of this trend underscores the industry’s adaptability and dedication to ensuring the integrity of lending practices.”- ACES Executive Vice President Nick Volpe. Read the Report

“The Arizona sun isn’t the only thing heating up. Total Expert is bringing the hottest tech in retail mortgage to HousingWire The Gathering 2024! The Total Expert team will be on-site to show you how we can help make the most of every opportunity as the market looks to rebound in 2024 and beyond. Three ways to connect with us at the show: stop by our kiosk to grab some pickleball swag; catch our Founder & CEO Joe Welu’s session on The Modern Marketing Strategy in Retail Lending during the Vanguard Forum in Salon A-G, Monday at 4:15 p.m.; and grab a drink on us at the Pickleball viewing party at 3:00 p.m. on Tuesday. Schedule a meeting to connect with us at the show.”

“Rocket Pro TPO is hosting a special edition Pro Talks event during the week of the 2024 NFL Draft in Detroit, MI. On April 24th, 2024, at 2PM ET tune in virtually to hear from Mike Fawaz, Executive Vice President of Rocket Pro TPO, and featured guest Kirk Herbstreit, a renowned sports analyst known for his insightful commentary on ESPN’s College GameDay and Thursday Night Football on Prime. Herbstreit will explore the parallels between the sports and business worlds, offering his take on strategy, teamwork and what it takes for professionals, athletes, and business alike, to succeed. Don’t miss this opportunity to gain unique perspectives from Kirk Herbstreit. Sign up now for this special edition of Pro Talks! For more information, contact Rocket Pro TPO today!”

Want to cut your home equity origination times down from 45 days to as few as 5 days? Heading to the MeridianLink User Forum in Nashville later this month? FirstClose, the fintech provider of one-of-a-kind home equity workflow solutions for mortgage and home equity lenders nationwide, is proud to be a Platinum sponsor of this year’s event. Lenders using FirstClose Equity have experienced a 35 percent increase in online applications, a 25 percent increase in pull-through and a 77 percent reduction in time to close from application to funding. So if you’re looking to up your “equity game” or get into the space, schedule a meeting with us at the show so we can discuss your home equity needs.

FINOFR (formerly Rate Reset) launched its patented Reset technology with Vantage West Credit Union. What is a Reset? A “Reset” eliminates the process of a refinance and can be completed by the homeowner in 90 seconds. FINOFR has forever changed Mortgage Banking (for the better) solving mortgage retention. FINOFR has a 90 percent retention rate and has completed over 22,000 Resets with over $22 billion in volume. If you own portfolio mortgage loans, and want to see a demo, contact Foster Kelly.

“The Mortgage Bankers Association Secondary & Capital Markets Conference Expo is nearly a month away. Have you scheduled time to meet with Spring EQ Correspondent Lending? Contact Joe Garcia or Rick Martinez today and meet with them during the conference at the Times Square EDITION Hotel! Spring EQ Correspondent is offering delegated and non-delegated options to qualified correspondent sellers, with maximum premiums paid up to 3 percent. The need for home equity solutions is surging among borrowers, so make sure your business is prepared to meet this demand by partnering with the experts in home equity at Spring EQ. Interested in a correspondent partnership? Click here. We look forward to seeing you in New York City!”

Government Lending News

USDA Rural Development Bulletin discusses GUS changes and updates to HB-1-3555, Chapters 8, 12, and 15. Additionally, the bulletin announces revisions to technical Handbook-1-3555, Chapters 8, 12, and 15. These changes became effective upon the recent issuance of a Procedure Notice (PN).

FHA published extensions to its temporary regulatory waiver and related Single Family Housing Policy Handbook 4000.1 waiver, which allow mortgagees to utilize alternative methods for conducting meetings with borrowers in accordance with FHA’s early default intervention requirements. These alternatives provide practical and useful methods for conducting meetings with borrowers while ensuring they still receive needed information directly from their mortgage servicer.

Pursuant to APM 17-06 and Chapter 3, Part 21 §B(1) Ginnie Mae monitors its counterparties portfolios to ensure Ginnie Mae Issuers meet acceptable risk parameters. Ginnie Mae has observed increased prepayment activity in some elements of its program. Ginnie Mae posted reminders to Issuers in Ginnie Mae News and Notes on prepayment activity monitoring.

Speaking of Ginnie, Ginnie Mae’s mortgage-backed securities (MBS) portfolio outstanding grew to $2.56 trillion in March, including $32.4 billion of total MBS issuance, leading to $12.5 billion of net growth. March’s new MBS issuance supports the financing of more than 101,000 households, including more than 45,000 first-time homebuyers. Approximately 68 percent of the March MBS issuance reflects new mortgages that support home purchases because refinance activity remained low due to higher interest rates. More information is available in this Ginnie Mae Press Release.

Capital Markets

It has certainly been a rough week for those hoping for relief from high rates. After March consumer prices caused a CPI-inspired selloff on Wednesday, it was much the same story again yesterday as investors continued to walk back the timing of Fed rate cuts. Inflation at the wholesale level rose 0.2 percent in March and 2.1 percent year-over-year, according to the Producer Price Index. Even with the smaller than expected month-over-month increases, the headline PPI rate accelerated from 1.6 percent in February while core PPI accelerated to 2.4 percent from 2.1 percent.

Bond traders are bracing for a potential rise in 10-year Treasury yields beyond 5 percent, as the scenario of no rate cuts by the Fed this year looks increasingly possible. Pricing in Fed Funds futures now implies less than a one-in-five chance that the Fed will cut rates by a quarter point in June. Prior to Wednesday’s CPI report, pricing implied more than a 50 percent chance of a June rate cut. Richmond Fed President Barkin said yesterday that recent inflation figures raise questions and that he is reluctant to declare victory over inflation. New York Fed President Williams said that he expects inflation to move closer to 2.0 percent in 2025, but that there’s no need to ease in the “very near term.”

March import and export prices kicked off today’s calendar (expectations were for both to increase 0.7 percent versus 0.3 percent and 0.8 percent previously) but are totally overshadowed by the CPI and PPI data this week. Later today brings preliminary April Michigan sentiment (which includes forward-looking inflation expectations), and remarks from multiple Fed speakers.

Bank earnings also kick off with JP Morgan, Citigroup, and Wells Fargo reporting before the open along with BlackRock and State Street Wall Street is expecting a subdued earnings season as global growth picks up. A solid domestic economy is expected to fuel a rise in profit growth for S&P 500 companies, and strong margins from big tech will be a key driver. We begin the day with Agency MBS prices better than Thursday by about .125, the 10-year yielding 4.52 after closing yesterday at 4.58 percent, and the 2-year yielding 4.91.

Employment

“A non-QM investor is seeking to hire for a Capital Markets Strategy role responsible for growing our market share with existing originator clients by leveraging the firm’s capital markets and product development capabilities. The ideal candidate will have 5-10+ years of experience at a non-agency investor or experience as a senior capital markets or product development professional within an originator. Remote or New York City based. The company is rapidly growing and currently purchasing ~$3bn/yr. across Non-QM, DSCR and 2nd liens.” Interested parties should send a confidential note to Chrisman LLC’s Anjelica Nixt for forwarding.

“While competitors have struggled to keep their doors open, Sierra Pacific Wholesale’s team has continued to grow. This last quarter, our Wholesale Channel welcomed 8 new Account Executives including Jason Wood, Sharlee Stemmons, Fay Hoffman, Denise Tully, Jeff Dolby, Steve Munster, Greg Neidhart, and Melanie Rocha. We also hired industry veteran Jonathan McCash as Regional Vice President – TPO Sales East. These new additions have brought a wealth of mortgage experience and align with the core values that are foundational to the ONE Sierra company culture. From cutting-edge technology and full-service operational support to a corporate commitment to continual growth, we equip our employees with the tools and resources they need to be successful in any market. If you’re an Account Executive looking for an opportunity to work with some of the best leadership in Wholesale today, send a note to Rob Saunders (EVP – TPO Production).”

Since 1902, OceanFirst Bank has believed in supporting and growing the local communities it serves. Initially, the focus was helping neighbors realize the dream of owning a home. Now, the Bank is fulfilling those dreams and assisting families with all of their financial needs during every stage of life. OceanFirst is a $13.5 billion regional bank providing financial services throughout New Jersey and in the metropolitan markets of Philadelphia, New York, Baltimore, and Boston. Recently, OceanFirst was recognized as being one of the best regional banks in the country by Newsweek. Thus, making the Bank a great place for top producing Loan Officers to take their careers to new levels. Contact John Costa, Senior Vice President and Head of Mortgage Sales or dial 609.444.6121 for this exciting opportunity.

FDIC | Equal Housing Lender | Equal Opportunity Employer.

 Download our mobile app to get alerts for Rob Chrisman’s Commentary.

Source: mortgagenewsdaily.com

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The Citizenry, a Dallas-based direct-to-consumer home decor brand that partners with artisans around the world, has been acquired by Havenly, a Denver-based interior design service and home furnishings company.

The acquisition will allow the socially motivated home decor company to continue to scale the availability of its sustainable artisanal furniture and goods, further multiplying its impact, Citizenry said. Terms of the deal were not disclosed.

“We set out to prove retail can be a force for good. Not only does the Havenly team appreciate our values, they have fallen in love with our unique design aesthetic, product line, and most importantly, our commitment to fair trade,” Rachel Bentley, co-founder of The Citizenry, said in a statement. “They’re the right partner to lead our next chapter of growth. We worked with almost 3,000 artisans last year, and with this step—that just feels like the beginning.”

Havenly said it anticipates retaining much of The Citizenry team, including Bentley, who will serve as president of The Citizenry, and Co-Founder Carly Nance, who will transition to serve as an executive brand advisor.

The Citizenry co-founders Rachel Bentley (left) and Carly Nance [Photo: The Citizenry]

Focused on fair trade—and poised for growth

The Citizenry joins Havenly as part of its ongoing efforts to build a collection of home brands and technologies that appeal to the next generation of shoppers, the companies said.

The deal will allow Havenly to expand its fair-trade initiations with The Citizenry and across other areas of the business.

The Citizenry co-founder Rachel Bentley visits with an artisan in Morocco, from our 2016 profile of the company. [Photo: The Citizenry]

Since its founding in 2014, The Citizenry has expanded its offerings to cover the whole home, while supporting the work of thousands of artisans around the globe at pay rates that average twice the fair trade requirement.

From its beginnings, The Citizenry said it set out to build a design-forward company that celebrates the people behind its products and sets new standards in social responsibility for the industry. The Citizenry adopts a fair trade business model, and its following has grown the company into the largest U.S. home decor company to have 100% of its products sourced according to the rigorous standards set by the World Fair Trade Organization.

In 2021, The Citizen raised $20 million in Series B Funding from San Francisco-based NextWorld Evergreen, a growth equity firm with a focus on conscious consumer brands. And just last September, The Citizenry launched a new brand campaign, “Uncontained,” to highlight a deep lineup of new brands hitting shelves at nearly 100 Container Store locations nationwide.   

Rolling out its collections across Havenly’s platforms

The Citizenry said that with the acquisition, it will roll out its iconic collections to audiences across the Havenly platforms, expand its retail footprint, and scale its global network of artisans and heritage manufacturers to new levels.

“We’ve always said that our business marries old-world values with new-world market strategies,” Carly Nance, co-founder of The Citizenry, said in a statement. “We’ve grown to where we are today by being customer-centric and digitally-driven. This partnership provides even more strategic firepower in those arenas. The Havenly team is passionate about the same things we are—building potent, meaningful brands designed to stand the test of time.”

Mercado storage baskets from The Citizenry. [Photo: The Citizenry]

Havenly’s third acquisition in 36 months

This is Havenly’s third acquisition in 36 months, with past acquisitions including Interior Define and The Inside. Havenly said the deal cements it as the largest digital-first, DTC platform in the home decor market with a strong strategy for sustainable growth.

“As a personal customer of The Citizenry, I’m thrilled to bring the brand into the Havenly family,” Lee Mayer, co-founder and CEO of Havenly, said in a statement. “Rachel and Carly’s unrivaled commitment to sustainability, social impact, and support of artisans combined with premium quality and exquisite design is truly something revolutionary in the space, and a big reason why The Citizenry has long been a favorite among our customers. We’re excited to build on the work they’ve done to promote more sustainable values and help usher in the next era of great home brands for the modern consumers.”

Organic Turkish cotton duvet from The Citizenry. [Photo: The Citizenry]

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  • North Texas has plenty to see, hear, and watch. Here are our editors’ picks. Plus, you’ll find more selections to “save the date.”

  • Peruse Dallas Innovates’ special once-a-year magazines. Each edition is a keeper.

  • Dallas Innovates, the Dallas Regional Chamber, and Dallas AI are teaming up to launch the new AI 75 program at Capital Factory’s Future of AI Salon today. The first-ever list will recognize Dallas-Fort Worth innovators in artificial intelligence. Nominations are open through March 20.

  • You’ll find deadlines coming up for a new accelerator program; and many more opportunities.

  • Usually they race for the end zone, but Wednesday some of the Dallas Cowboys’ top players swung for the fences at the Reliant Home Run Derby in Frisco. And whether they got dingers or popups, it was all for a good cause. Find out which Cowboy won for the second straight year—as two all-new ‘Pokes players joined in the fun.

Source: dallasinnovates.com

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Property preservation company MCS announced last month that it had entered the reverse mortgage business after acquiring Five Brothers Asset Management Solutions. In part one of RMD’s interview with MCS CEO Craig Torrance, he explained his company’s interest in the reverse space.

In the second part of the interview, Torrance goes deeper into the value proposition of engaging in the reverse mortgage business; the ways companies like his might be able to simplify certain necessary property obligations; and more about what the company is inheriting from Five Brothers in terms of knowledgeable people and reverse industry relationships.

Editor’s note: This interview has been edited and condensed for clarity and readability.

Chris Clow/RMD: What do you hope the industry can do to offer more or better information about how MCS will pursue continued business in the reverse mortgage space?

Craig Torrance: I think [we] will naturally, hopefully, bring in the lenders to think through what this relationship will look like going forward, and to identify what else we can do to help folks in the space. Generally, I think as we pull together resources and understand as an industry what we can do, there will be more of that type of thinking around what services can be created for reverse mortgage owners to utilize and say, ’Hey, I need work done. I need somebody to cut my grass.’

In many cases, some of those services are managed by family members. So, you’ve got the elderly folks in the reverse mortgage, and the kids are the ones trying to figure out how to maintain mom’s house. If we can professionalize that so people feel good knowing the person performing this work at mom’s house is from a solid, reputable company — and that the lender, the servicer and everybody’s kind of involved in that — it’s probably an upside for the whole community.

Clow: It’s my understanding that Five Brothers was a member of the National Reverse Mortgage Lenders Association (NRMLA). Is that a membership MCS will continue with?

<img decoding="async" width="1920" height="2878" data-attachment-id="452585" data-permalink="https://www.housingwire.com/articles/ceo-of-property-preservation-company-mcs-on-opportunities-in-reverse/craigtorrance_mcs/" data-orig-file="https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg" data-orig-size="1920,2878" data-comments-opened="1" data-image-meta=""aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"" data-image-title="craigtorrance_mcs" data-image-description="

Craig Torrance, CEO of property preservation company MCS.

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Craig Torrance

” data-medium-file=”https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?w=200″ data-large-file=”https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?w=683″ src=”https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?w=683″ alt=”Craig Torrance, CEO of property preservation company MCS.” class=”wp-image-452585″ srcset=”https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg 1920w, https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?resize=100,150 100w, https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?resize=200,300 200w, https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?resize=768,1151 768w, https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?resize=683,1024 683w, https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?resize=1025,1536 1025w, https://www.housingwire.com/wp-content/uploads/2024/03/craigtorrance_mcs.jpg?resize=1366,2048 1366w” sizes=”(max-width: 1920px) 100vw, 1920px”>

Craig Torrance

Torrance: Yes. We grabbed everything out of the business, and we’re also going to continue with the team there. They bring a lot of industry expertise, and the business was huge: It was a 50-year-old business. They spent a lot of time in this space, with a lot of people there having 20 to 25 years of experience in reverse. Part of the deal was to bring all that expertise into MCS and continue.

So, we really want to be active in the reverse space, be a participant in the industry, be part of the conversations and share what we think we can do to help out. Hopefully, everyone can raise their hands.

Clow: What’s your assessment of the competitive landscape for this specific segment of the reverse business?

Torrance: We don’t see any direct competitor to our place. We see direct competitors in certain segments, like property preservation in forward (lending). There are competitors in single-family rental (SFR) service centers. In reverse, there are a few competitors. But to us, what is key is that when you put it all together, there isn’t any one company that can do all the things we can. That’s why we feel good about the business model.

Adding in reverse allows all those reverse companies to pull from a commercial business, from our single-family rental business and from our forward mortgage business. That ultimately means we have more vendors, better technology and tools — we believe — than our competitors. So, we have individual competitors in certain segments but no one overall competitor, which makes us somewhat unique.

Clow: HousingWire is read by people across the business — from loan originators up through executives at lenders and servicers, as well as government officials. Is there anything in particular you think they should know about MCS getting into reverse?

Torrance: I think the key message that I would double down on is the conversation around labor in the U.S. and how costs to perform this kind of maintenance work have only accelerated over the last few years. What we’ve found is that this is ultimately a fee-based business. When you perform some of these basic types of maintenance services, there’s a cap on how much you can charge for that.

What has happened is we have seen vendors leave the space, so we are at a point where they would rather work for Amazon than cut grass because they can make more money than cutting grass on a defaulted reverse mortgage property. So, what we’ve seen is people shy away from this segment and these FHA-backed properties. MCS is trying to solve that problem by bringing more work to the vendors today through reverse, forward, commercial and SFR.

Clow: Is there anything that we didn’t speak to about this entrance into the space that you think people should know?

Torrance: The only thing I would add in is that Five Brothers has built a technology platform to really enable the reverse process very well. When it comes to technology, people say you can build anything. It’s just ones and zeros at the end of the day. And to an extent, that’s true, but the reality is that it’s hard to build the platform to do reverse mortgage process servicing.

It’s hard to build a servicing platform, and the servicing platform that reverse people use is different from forward. So, thinking through that, what they’ve really done over the last 20 to 30 years is they’ve created a process flow and enabled that process for a really slick tech engine that you can now move through the reverse process very easily. It’s transparent, and we can unlock a lot of efficiencies, and ultimately get to compliance and deliver great service through there.

That was critical for me. Technology needs to unlock this. Five Brothers probably has the best property preservation platform for reverse in that segment. We now have that platform, will continue to invest in it and we can only just accelerate that over the next few years.

Source: housingwire.com