National lender Waterstone Mortgage recently announced several promotions within its corporate operations. Rico Garcia steps up to the position of vice president — enterprise risk, where he will be in charge of the company’s quality control, title services, portfolio risk management and compliance divisions. Garcia will also work alongside other teams to streamline operations and training. He joined the Pewaukee, Wisconsin-based company in 2017 as quality control manager and has served in several different operational roles within lending throughout his mortgage career.
The subsidiary of WaterStone Bank also appointed Sarah Carpenter as director of marketing. In the role, she will lead marketing and creative divisions and continue to work across Waterstone teams to support the lender’s branches in order to drive increased market share. She previously held the position of senior marketing manager.
Additionally, Waterstone named Olga Rosales director of business insights. After joining the company in 2019, she established data governance practices and led the build-out of its business insights platform. She will lead a team providing data intelligence that will assist other Waterstone departments in decision making concerning production volume, cost management and streamlined efficiencies. Before joining Waterstone, Rosales held key roles at MGIC.
Melissa Wagner takes over as the company’s director of human resources. Previously Waterstone Mortgage’s senior human resources manager, Wagner will lead all personnel related teams, including employee relations, payroll, benefits and recruiting. Her previous HR background includes work within the private equity sector.
Source: nationalmortgagenews.com