That was not the fate of Orion Lending’s mission statement.
Lenny Spatola (pictured), Orion’s vice president national sales manager, has it right beside his desk. He signed it when he came on board, and regularly consults it – even during a recent interview.
“Everyone has this on their desk,” he said, holding the statement up to the computer screen during an online interview. There are a lot of things that “bleed through” from that document, that Spatola feels set Orion apart.
“We value our broker partners,” he said, rolling through highlights from the document. “We aggressively pursue a positive outcome. We are constantly innovating and improving and, my favourite is, we see it, we own it, we solve it. We are all accountable to each other and our brokers.”
He cited Orion’s founders, Jeremy Stewart and Curtis Edwards, for setting this good example for their employees to follow, in the knowledge that people want to do business with people they trust and like.
Source: mpamag.com